Terms of Service

Last updated: September 17, 2026

Welcome to The American Cart. These Terms of Service ("Terms") govern your use of our website and your purchase of products from The American Cart ("we," "us," "our," or "The American Cart").

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Our Store

The American Cart is an online store offering products sourced from the United States, including American snacks, snack boxes, tumblers, and accessories.

We primarily serve customers in South Africa and may offer shipping to additional locations in the future.

2. Eligibility

By using our website or placing an order, you represent that:

• You are legally able to enter into a binding agreement under the laws applicable to you.

• The information you provide to us is accurate and complete.

• You will use our website and services for lawful purposes.

If you are placing an order on behalf of another person, you confirm that you have permission to provide their information and place the order.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information on our website are accurate.

However:

• Product colors and appearance may vary depending on your device or screen.

• Packaging may change from the manufacturer's current packaging.

• Product availability may change without notice.

• Certain products may be temporarily unavailable.

• Manufacturers may change product ingredients, packaging, or specifications.

For snack boxes, individual products may occasionally be substituted when a particular item is unavailable. When a substitution is necessary, we will aim to provide an item of similar type and value.

4. Food Products and Allergies

The American Cart sells food products manufactured by third-party companies.

Customers are responsible for reviewing product labels and ingredient information before consuming any food product.

Products may contain or be manufactured in facilities that handle common allergens, including but not limited to:

• Milk

• Eggs

• Peanuts

• Tree nuts

• Wheat

• Soy

• Sesame

If you have a food allergy or dietary restriction, please review the manufacturer's packaging and ingredient information before consuming a product.

The American Cart is not responsible for allergic reactions resulting from the consumption of products.

5. Product Expiration Dates

Food products are sold with the expiration, best-by, or other date information provided by the manufacturer.

Customers should inspect product packaging and follow the manufacturer's storage and consumption instructions.

6. Prices and Payments

All prices displayed on our website are subject to change without notice.

The final amount charged to you will be displayed during checkout before your order is submitted.

We reserve the right to correct pricing, product, or listing errors.

Payment must be successfully received before an order can be processed and shipped.

Available payment methods may be provided through Shopify and third-party payment providers.

7. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted if there is an issue with product availability, payment, pricing, fraud prevention, or another legitimate business reason.

We reserve the right to refuse or cancel an order when necessary.

If we cancel an order after payment has been received, we will issue an appropriate refund.

8. Shipping

The American Cart ships products from the United States to eligible destinations.

Shipping times may vary depending on:

• Shipping carrier

• Destination

• Customs processing

• Weather

• Holidays

• Carrier delays

• Other circumstances outside our control

Once an order has been transferred to the shipping carrier, delays caused by the carrier or customs authorities may be outside our control.

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided and the package must be reshipped, additional shipping charges may apply.

9. International Duties, Taxes, and Customs

Orders shipped internationally may be subject to customs duties, import taxes, VAT, customs fees, or other charges imposed by the destination country.

Unless specifically stated otherwise at checkout, these charges are the responsibility of the customer.

The American Cart does not control the amount of customs duties or taxes imposed by South African authorities or other government agencies.

Customers are responsible for complying with applicable import requirements.

Refusing delivery because of customs charges does not automatically qualify an order for a refund.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Food, candy, snacks, and snack boxes may be subject to additional restrictions because of health and safety considerations.

Please review our Return & Refund Policy before placing an order.

11. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible.

We may request photographs of:

• The product

• The shipping package

• Any visible damage

• The shipping label

We will review the situation and determine the appropriate resolution in accordance with our Return & Refund Policy and applicable law.

12. Order Cancellations

Orders may only be cancelled before they have entered the fulfillment or shipping process.

Once an order has been shipped, cancellation may no longer be possible.

Please contact us as soon as possible if you need to request a cancellation.

13. Website Use

You agree not to use our website to:

• Violate any applicable law or regulation

• Commit fraud

• Attempt to gain unauthorized access to our website or systems

• Interfere with the operation or security of our website

• Submit false or misleading information

• Copy, reproduce, or exploit our website content without permission

• Use automated systems to access or collect information from our website in a manner that is not authorized

We reserve the right to restrict or terminate access to our website when reasonably necessary.

14. Intellectual Property

The American Cart name, logo, website design, original written content, graphics, photographs, videos, and other original materials created for The American Cart may be protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our original content without our written permission.

Product names, trademarks, logos, and other intellectual property belonging to third-party manufacturers remain the property of their respective owners.

15. Third-Party Services

Our store may use third-party services and platforms to operate our business, including Shopify, payment processors, shipping providers, social media platforms, and email services.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party services.

16. Promotions and Discounts

We may occasionally offer promotional codes, discounts, giveaways, or other special offers.

Unless otherwise stated:

• Promotions may have expiration dates.

• Promotions may not be combined.

• Promotional offers may be limited to one use per customer.

• We reserve the right to modify or terminate promotions.

• Promotions may be subject to additional terms.

17. User Content

If you voluntarily submit reviews, photographs, videos, comments, or other content to The American Cart, you grant us permission to use that content for legitimate business and promotional purposes, subject to applicable law.

You represent that you have the necessary rights to any content you submit and that the content does not violate the rights of another person.

We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.

18. Disclaimer

Our website and products are provided subject to applicable law.

We make reasonable efforts to maintain accurate information on our website but do not guarantee that every piece of information will always be complete, current, or error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, The American Cart will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including carrier delays, customs delays, natural disasters, internet interruptions, or actions of third-party service providers.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses resulting from your violation of these Terms, misuse of our website, or violation of another person's rights.

21. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the "Last updated" date at the top of this page.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

22. Governing Law

These Terms will be governed by the laws of [State/Jurisdiction where your business is legally based], without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the terms governing your use of The American Cart website and your purchases from our store, except where additional terms apply.

25. Contact Us

If you have questions about these Terms of Service, please contact us:

The American Cart
Email: hakimsomana@theamericancart.store

Business Address: 

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